To save it to a file:
in the CMD/Command window type these TWO commands:
ipconfig /all > %TMP%\junk.txt
This should open the file in notepad (with all the information in it).
"junk.txt" is a text file you can attach to the e-mail you send back to Enet (firstname.lastname@example.org) .
(note: In an attachment GUI, you can literally open the file as: %TMP%\junk.txt )
Please check the file to make sure the Hardware Ethernet Address for the network card is listed.
SEND THE COMPLETE FILE, UN-EDITED.